FAQs
1. What payment methods do you accept?
We accept major credit and debit cards, mobile wallets, and other online payment options. All payments are secured and encrypted.
2. How long does shipping take?
Orders are typically processed in 1‑2 business days. Delivery time depends on your location and the product — local orders usually arrive within 3‑7 business days, while international shipping may take longer.
3. Can I track my order?
Yes. Once your order is shipped, you’ll receive an email with a tracking number and link so you can monitor your parcel until it reaches you.
4. What is your return and exchange policy?
You can return or exchange items within 30 days from delivery (provided they are unused and in original condition). You must contact us at info@apkirange.com or +92 302 1710612 to initiate the process.
5. What should I do if I receive a damaged or defective item?
If your item is damaged or defective, please contact us immediately at info@apkirange.com with your order number, a description of the issue and clear photos of the item. We’ll arrange a replacement or refund for you.
6. Are all products available in stock?
We strive to keep our inventory updated. However, since some items are sourced via dropshipping, availability can change quickly. If an item becomes unavailable after you place an order, we’ll notify you and offer a refund or alternative.
7. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary by destination. Please check the shipping section during checkout for details.
8. How can I contact customer support?
You can reach us by email at info@apkirange.com or by phone at +92 302 1710612. We aim to respond to all enquiries within 24 hours on business days.
